Refund policy

Return Policy

• Manufacturing Defects: If your item arrives damaged or features a printing error caused by our supplier, you are eligible for a replacement or refund within 14 days of purchase.

• Custom Production: Because every product is custom-printed specifically for your order, we generally cannot approve returns or exchanges for customer-related issues, such as ordering the incorrect size, color, or change of mind.

• Support: We are committed to your satisfaction; if you have an issue with your gear, please contact our flight support team at support@aeronauticool.com.

• Verification: To expedite a claim for a damaged item, please include high-resolution photos of the defect in your initial email.

• Final Authority: All return requests are subject to review to ensure they meet our quality and safety standards.